a)Users of this website are deemed to have read, understood and accept our Terms and Conditions. If a user does not agree with the Terms and Conditions or clause therein and does not undertake to be bound by those terms, they must immediately stop using the website
b) By using this website users acknowledge that they have the legal capacity to accept the website’s Terms and Conditions, as well as any specific Terms and Conditions that are added which apply to the purchasing of any services or products.
c)When a user visits our website for the first time to request information or to purchase a service or product, they will be required to select a username and a password which will allow them to subsequently access their online account at any time in the future. Users are responsible for maintaining the confidentiality of their username and password and should not share this with anyone. 001 Formation Agent will not be held responsible for any changes to a user’s account that result from the unauthorised use of a username or password. In accepting these Terms and Conditions, the user agrees to indemnify and hold harmless 001 Formation Agent in relation to any loss or damage that may rise from a breach of this clause.
d) Every time a user accesses this website and/or uses our services, it is agreed that a contract is formed on the basis of these Terms and Conditions which will apply to each contract that a user makes with us. No other terms and conditions will apply.
All transactions that are done on the 001 Formation Agent are subject to the specific Terms and Conditions as per below which should be read in conjunction with the General Terms and conditions as outlined above.
By purchasing the 001 Formation Agent company registration service, users grant us the right to act as an authorised person to file the application at Companies House on their behalf
a) 001 Formation Agent accepts no liability for any errors or omissions that a user submits on their company formation application via the website or if the application is rejected by Companies House as a result.
b) Should a company formation application be rejected by Companies House, the user will not be entitled to a refund for the services provided by 001 Formation Agent.
c)001 Formation Agent accepts no liability when:
d) It is the responsibility of the user to ensure that the company name that is selected is available and that there are no legal restrictions on its use. 001 Formation Agent accepts no liability for the company name that a user selects and/or any problems that may arise therefrom.
a) It is a requirement of UK law that in order to register a limited company or limited company partnership and to serve as a director, company secretary or member, you must be over the age of 16.
b)Those who have been declared bankrupt or are in the process of facing bankruptcy proceedings are prohibited from registering a limited company or acting as a director or company secretary. Undischarged bankrupts are only permitted to hold shares in a company limited by shares
c)Anybody named on the Disqualified Directors Register at Companies House is not permitted to a) register a new limited company or LLP; b) act as a company director or company secretary. They are permitted to hold shares in a company limited by shares.
d) 001 Formation Agent accepts no responsibility or liability for any issues that may result from a limited company (or its employees) failing to meet its statutory or legal requirements as it pertains to company formation.
a) Purchasing our trade mail forwarding address service will enable you to use our address as the address to which all non-statutory business and general mail will be delivered. This service does not include the use of our address as your company’s trading address or principal place of business when registering for any HMRC matters (for this service please see our Registered Office service). As such, no official correspondence or statutory documentation will be accepted or forwarded by 001 Formation Agent if this service has not been purchased.
b)If a user purchases either the registered office address service or the service address(es) service from 001 Formation Agent without registering for an account, then it is their responsibility to notify Companies House of the changes to their address(es) so that the details held on the public register are updated.
c)Renewal payments for all 001 Formation Agent address services must be paid promptly, i.e. either before or on the renewal date. In the case of the registered office address service and the service address service, failure to pay the renewal fees on time or to satisfy the ID requirements, will lead to the address reverting to the residential address originally supplied on the company formation application (or any address that was subsequently provided to us). In the event that a non-UK resident fails to renew their address service(s), 001 Formation Agent will apply to Companies House to remove our address from their records to ensure that we no longer appear on the register as the company’s registered office address or service address.
d) We retain the right to revoke the use of our address in connection with your company if you been deemed to have tarnished our reputation, caused or are a substantial threat to our company. In these circumstances, 001 Formation Agent will apply to Companies House to remove our address from their records to ensure that we no longer appear on the register as the company’s registered office address or service address. The company’s address will revert to the user’s residential address (or any address that was subsequently provided to us).
e) A user can purchase multiple 001 Formation Agent address services. Where our address services are required for more than one company, the appropriate fee will apply for each company.
f) In the event that mail we send from our office to a customer’s forwarding address is returned, we will take certain steps to ensure the customer receives this mail. We will, in the first instance, contact the customer to verify the forwarding address details. We will offer to open the mail, scan and email it to the customer. Should the customer prefer for the mail to be re-sent by mail, a fee equivalent to the postal rate payable plus a 15% handling charge will apply. In the event where the non-delivery to the forwarding address was as a result of an error on our part, then the mail will be posted to the verified forwarding address at no charge.
g)Any mail addressed to customers using our trade mail forwarding service which i) is larger than A4, ii) contains an item of value, iii) a bank card or a cheque, or iv) similar items that cannot be scanned, will be forwarded to the customer by mail. A fee equivalent to the postal rate payable plus a 15% handling charge will apply.
h) If a customer requests that mail is forward by a courier, payment for this additional service must be made in advance. We will raise an invoice for a fee equivalent to the courier’s charge.
i) Similarly, if a customer requires mail to be forwarded using any of the Royal Mail services, i.e. Special Delivery, Guaranteed, International Tracked, we will raise an invoice for a fee equivalent to the postage charge plus a 15% handling charge. Payment will automatically be taken from the payment card registered on our system. By accepting these Terms and Conditions, the customer grants permission for 001 Formation Agent to raise payment for the invoice using this payment card.
j) If we are unable to forward a customer’s mail for any reason or if we are unable to secure payment for additional courier/postal charges the customer will be contacted and consulted for further instructions. If no response or instructions are received within 30 days from the date of first attempted contact, 001 Formation Agent reserves the right to either dispose of the item or return it to the original sender.
k) Note that parcels, stock and promotional deliveries are not permitted, and if accommodated will incur additional fees to be determined on a case by case basis.
a) We are pleased to offer our company formation clients a complimentary fast-track referral service for various financial institutions. The application and approval for a business bank account and/or other banking services cannot be guaranteed as they are subject to the eligibility checks that are conducted by the financial institutions. This is a free referral service so no fee is charged and therefore no fee is refundable.
b) The bank account referral service is not available to customers who are not resident in the UK.
c) Customers who use our bank account referral service are automatically agreeing to their details being shared with the financial institution(s), and to being contacted by the financial institution(s) in order for the bank account application to be processed.
d)In the event where a user is purchasing our services for a third party, and also wishes to use our bank account referral service for that third party, acceptance of our Terms and Conditions means that the third party is agreeing to i) the user submitting their details for the purpose of opening a bank account and ii) being contacted by the bank to process their bank account application.
e)Any business bank account offered by and/or opened with a financial institution is subject to the bank’s Terms and Conditions.
a) Company formation service
Once a company formation package has been purchased, a customer may cancel the service and request a refund, providing that i) the notice to cancel is received within 14 days of the date of purchase, and ii) the application has not yet been submitted to Companies House. In this case the customer will be entitled to a refund of any fees paid to us.
Once we have begun processing the application, an administrative fee may apply.
After the 14 day period has elapsed, no cancellation/refund requests will be considered.
The customer will not be entitled to a refund i) once a company formation application has been submitted to Companies House or ii) if an application is rejected by Companies House
b) Address services
Customers are entitled to a refund of any fees for for our address services providing that i) notice to cancel and the refund request are received within 14 days of the date of purchase, ii) the order has not yet been processed, and iii) the address service(s) has not yet be set up. Once the 14 day period has elapsed, no cancellation/refund requests will be considered.
In the event that an order has already been processed and the address service(s) has been set up, a refund of any fees paid to us less a £30.00 administrative fee per address service will be granted providing the notice to cancel is received within 14 days of the date of purchase. Once the 14 day period has elapsed, no cancellation/refund requests will be considered.
If a notice to cancel and refund request are received within 14 days of the date of purchase but the customer has used the address service for more than 14 days after the purchase date, no refund will be due.
Address service(s) may be cancelled by either party provided that the notice is provided a full calendar month in advance.
c) Additional services and products
The purchase of any our additional services or products are subject to the following Terms and Conditions with regard to refunds and cancellations:
Customers are entitled to a refund if i) their order has not yet been processed and we have yet not begun working to provide the service(s) or product(s), the notice to cancel is received within 14 days of the date of purchase. No cancellation/refund requests will be considered if i) the cancellation request is made after this 14 day period has elapsed, or ii) we have already begun working to provide the service(s) or product(s).
No refund will be granted for any service(s) or product(s) purchased that we are unable to fulfill due to the customer’s failure to provide documentation that is required to process their order (e.g. proof of ID or address), since this information is required for compliance with anti-money laundering regulations and Know Your Customer requirements.